Fantastic team and culture with great compensation - Customer Success Manager (CSM) CleverTap Employee Review

4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great learning, incredible team, best work culture and work life balance. Great Compensation and VCP structure

Cons

Few managers can be off but manageable. Showing off what you have done and optics is necessary just like all companies.

Explore other reviews about CleverTap

5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

There are meaningful opportunities to take ownership and drive work independently. The role can grow with you if you are proactive and curious. The exposure to cross-regional work and different teams is strong, and you get to build processes from the ground up. Leadership is generally approachable and open to ideas, and there is room to shape your function if you take initiative. The learning curve is steep in a good way.

Cons

Some processes are still evolving, so you need to be comfortable with ambiguity and figuring things out without a lot of structure. Workload can spike at times.

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CleverTap Response
5mo
Hi there, Thank you for sharing your experience. Feedback like yours reinforces our commitment to fostering a workplace where great talent can thrive. If you have any suggestions feel free to reach out to your HR partner. Wishing you continued growth and success in your journey with us! Cheers, HR Team
4.0
Nov 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunity for growth - Great mentorship - Freedom to experiment - Big company resources w/ startup pace & freedom

Cons

- International company --> need to navigate multiple time zones

avatar
CleverTap Response
5mo
Hi there, Thank you for sharing your experience. Feedback like yours reinforces our commitment to fostering a workplace where great talent can thrive. Wishing you continued growth and success in your journey with us! Cheers, HR Team
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