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Firstsource Solutions

Engaged Employer

Stable, flexible& great WFH culture with work life balance - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I have Been with the company for 5years and they have trusted remote work long term. The work life balance and flexibility are amazing.Supportive team leads, salary is always credited on time.

Cons

Being remote 5years. I miss occasional team bonding.

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Firstsource Solutions Response
2d
Thank you for sharing your feedback and experience. We’re pleased to hear that you have enjoyed the flexibility and work-life balance offered through our long-term remote work culture over the past five years. It is encouraging to know that the support provided by your team leads, along with the reliability of timely salary payments, has contributed positively to your overall experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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