Great product overshadowed by toxic work culture - Sales and Rentals Associate Zillow Employee Review

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Zillow is overall a great product, it literally trumps anything else.

Cons

The work culture is very toxic. Management does not support the workers. People feel a lot of pressure and there is no good balance between work and life. It is hard to stay happy here.

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Zillow Response
3d
Thank you for taking the time to share your review. We’re glad to hear that you believe in Zillow’s product and the impact it has for our customers. We also hear your concerns around culture, leadership and work-life balance. Those experiences matter, and we appreciate you being candid about yours. Confidential resources and support are available through AllVoices and HR Business Partners, with additional information available on the company intranet. Thank you again for your thoughts.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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