Challenging product but lacks intuitive navigation - Technical Account/Success Manager Zscaler Employee Review

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

If looking for a challenge and highly, ie over complex product this is it.

Cons

Product is too complicated, Currently using Multiple portals for various product configurations. They are moving to One portal but is not really functional and navigating was not intuitive.

Explore other reviews about Zscaler

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with

Cons

Work life balance is very skewed

1
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Zscaler’s bread and butter products are great. Excellent pay and benefits. Fast growing technology

Cons

Toxic Mid Level Management looking out for themselves. Employees are easily expendable. Company seems fixated on stock prices and losing its focus on making happy customers. Diabolical review practices. My whole team received reviews from our manager. The SVP of the group then lowered everyone’s rating down a full level without any feedback or reason. The same SVP then laid us all off a few months later.

1
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