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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Associate reviews

4.7

99% would recommend to a friend

(99 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

99% positive business outlook

Customer Service Associate employees have rated Firstsource Solutions with 4.7 out of 5 stars, based on 99 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated 22% above average by Customer Service Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

99 reviews
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good achievement and learning opportunities at work

Cons

I didn't notice about this office

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Firstsource Solutions Response
2w
Thank you for sharing your feedback and experience. We’re glad to hear that you have had good achievements and learning opportunities at work. Continuous learning and growth are important aspects of building a positive employee experience.
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support and learning opportunities at work

Cons

I didn't notice anything about this office

avatar
Firstsource Solutions Response
2w
Thank you for sharing your feedback and experience. We’re pleased to hear that you have received good support and learning opportunities at work. Creating an environment that encourages growth and collaboration is always valued. Transportation requirements are generally reviewed based on business requirements and operational feasibility.
5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and one of the growing companies in this industry.

Cons

I didn't notice any other issue in the office.

avatar
Firstsource Solutions Response
2w
Thank you for sharing your positive feedback and experience. We’re glad to hear that you consider the organization a good place to work and one of the growing companies in the industry. It’s also encouraging to know that you have not observed any major concerns within the office environment. Regarding food facilities and two-way cab support. Such requests are generally reviewed based on business requirements and operational feasibility.
Viewing 1 - 3 of 99 Reviews

Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.