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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

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      4.4

      90% would recommend to a friend

      (3,215 total reviews)
      avatar

      Ritesh Idnani

      95% approve of CEO

      91% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Career opportunities

      4.2

      Senior management

      4.1

      Work/Life balance

      4.0

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.4 out of 5 stars, based on 3,215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      May 29, 2026

      Best place to learn mortgage ops, Strong VA loan training and supportive team leads

      Title specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Speeds up closing,catches lines, unpaid taxes or ex - spouse claims before closing. Prevents last - minute deals from falling apart. Ensures clean title. Deals with divorce decrees, trusts, easements. Co-ordinates with lender VA/FHA and reduces lender risk.

      Cons

      Can delay closing, if they find a lien, old mortgage not released or probate issue, closing stips until it's fixed, Sometimes it takes few weeks.

      5.0
      May 29, 2026

      Great opportunities for growth, but low night shift pay

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a great company that provides excellent opportunities to grow professionally and build a strong career. The work environment encourages continuous learning, skill development, and exposure to different opportunities, which helps employees expand their knowledge and experience

      Cons

      I feel less night shift allowance

      5.0
      May 27, 2026

      Great place to build your career

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with this company for over three years now, and it’s been a really positive experience overall. The work environment is collaborative, and I’ve had the chance to learn a lot from supportive colleagues and managers. There’s a strong emphasis on career growth and learning opportunities, which has helped me expand my skills and take on new challenges. Overall, I feel valued here and I’m excited to see how the company continues to grow.

      Cons

      As of now, I can only think of a few workflows that could be streamlined to save time. Simplifying these processes would help reduce unnecessary steps and make day‑to‑day tasks more efficient.

      Viewing 1 - 3 of 3,215 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,285 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.