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      MFS

      Part of Sun Life

      Engaged Employer

      MFS Client Service Representative reviews

      4.0

      62% would recommend to a friend

      (23 total reviews)
      avatar

      Ted Maloney

      Not enough data to show CEO approval

      61% positive business outlook

      Ratings by demographic groups

      Client Service Representative employees have rated MFS with 4.0 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. MFS is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Finance industry (3.7 stars).

      Reviews by job title

      23 reviews
      3.0
      Sep 29, 2025

      Read the fine print

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The pay is great for what you do -They hire well, good people -If you have a degree and don’t work at the service center then it seems like a great place

      Cons

      -They promise you’ll move up in the company after two years but don’t mention it’s only if that role is available and even then at least 300 people apply for the same one -Management seems to be kind unless the floor stats aren’t doing well. They can get snippy and unprofessional -Constant changes and you’re expected to know them instantly to be graded on -Work from home is earned not given

      3.0
      Jan 22, 2025

      Mediocre

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office, good culture and upper management

      Cons

      Low pay for industry, limited growth opportunities, will not sponsor licenses but you need them if you are looking to get into sales

      Viewing 1 - 3 of 23 Reviews
      Related searches: MFS Client Service Representative jobs | MFS Client Service Representative salaries | MFS benefits | MFS Client Service Representative interviews
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      Glassdoor has 736 MFS reviews submitted anonymously by MFS employees. Read employee reviews and ratings on Glassdoor to decide if MFS is right for you.