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      MathWorks

      Engaged Employer

      MathWorks reviews

      4.3

      88% would recommend to a friend

      (2,554 total reviews)
      avatar

      Jack Little

      94% approve of CEO

      86% positive business outlook

      Ratings by category

      4.6

      Work/Life balance

      4.5

      Culture & values

      4.4

      Diversity & inclusion

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      MathWorks has an employee rating of 4.3 out of 5 stars, based on 2,554 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MathWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 23, 2019

      Associate in EDG

      Associate in edg
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's nothing good in this company apart from lot of free time, decent work life balance and free trip to the US (duration 2 weeks). Please don't join the company for the US trip. Definitely not worth it.

      Cons

      1. You won't learn anything in EDG, literally zero skills learned. 2. Call center job, major focus is put on solving "TECHNICAL" customer cases. It's nothing but customer support like any other company. 3. Brainwashing is done by management & senior management. They make you believe that call center job will make you learn so many things about the company, it's totally useless. Don't get brainwashed. 4. 80% people copy the offline trainings, what's the whole point of keeping the trainings in the first place? The training is useless to be honest. 5. If you leave the company after 2-3 years after transferring out to any development team in MathWorks, no one will give you a job, cause you won't have any industry knowledge apart from MATLAB. 6. MATLAB is not used in CS industry and companies, it's just used by automobile industry and educational insitutes. 7. You won't find any person to learn skills from. Very average employees. 8. No work from home option. 9. Work on Windows machines, no MacBooks. 10. Very slow growth of the company, slow work, less work. 11. Majority of the good work is done in HQ in Natick, very low level work in Bangalore office. 12. Extremely low pay, other companies pay 40%-80% more, after promotion there is very less growth in salary. 13. No stock options since company has no IPO, stakeholder bonus is extremely low, don't even expect anything out of it. 14. No motivation for work. 15. Please don't join the company just because you want to go to the US. 16. Management will say that you can transfer to the US, but honestly you won't be transferred, literally zero chance. 17. The concept of EDG is rebranded, people from IITs are hired to do the customer support job. 18. MATLAB is very slow software, people don't consider removing the dead code and making the software size smaller which is currently 25 GB. 19. There are two releases every year, just new features are added in those two releases there's no improvement in the existing codebase. 20. Management says that MathWorks has very flat structure, it's because the number of employees is ~4000, naturally, smaller the company shallower the hierarchy. 21. Very high percentage of the company revenue is generated from customer support by EDG people. Don't work in a company where maximum revenue is generated from customer support.

      1.0
      Jul 29, 2016

      Should be banned from IIT placements!!!!

      Applications support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Join only if you are starving to death. - Those who are not getting job in anywhere in field can join this BS and call yourself employed.

      Cons

      - INSULTING MANAGER!!, Jack you really need to see what is going in EDG Bangalore office. Why many people are choosing to leave. - This is a CALL CENTRE job and they should mention it clearly while hiring. - You have to toil for couple of years in EDG, flatter people and pray for any opening in other departments. They don't have any responsibility for transfer of those people in customer care to other development. - Its not 8:30-5:50 actually you have to stay till 6:30 to 7 daily for escalations, and must be in by 8:15 as calls will start coming. - People here are too insecure.

      1.0
      Oct 6, 2016

      Glorified Callcenter

      Applications support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am writing something here only because of the word limit. It's up to reader whether they consider them as pros. 1. You may not write single line of code, but you do write lot of emails . So email writing speed improve. 2. Seating arrangement is good. 3. You will go through managerial insult on regular basis and occasional insulting from random customers. Over time you will gain significant capability to digest insult. 4. Congrats. You are no more an "Engineer". You can proudly introduce yourself as "Technician" (as customers often refer to you by that). 5. Some opportunity if you want to become consultant or customer relation. But you must stay away 100 miles apart from this company if you want to be a developer.

      Cons

      I am surprised to think how this call center manages to recruit IITians for a call center role for years and so far get away with it. They are indeed doing a great job by converting brilliant IITians to a call center executives. They probably have given you lot of false hope during campus placement, but let me give you what would you do exactly here. 1. You will search internet for random things you have never heard of(and don't want to hear it again), send document links, some suggestions like update the graphics driver or set some settings in matlab menu to customers. Some time you'd report customers about some bug. Mind it it's outside company policy to help customer technologically (ie. you cannot write code for customer or design their system). This is the role they call "challenging". 2. In campus recruitment they say support:project=1:1. In reality it's 7:3. Most of your time in project week would go to handle customers/calls from the last week. 3. No transparency in transfer. Not much significant positions in Bangalore. After 1.5-2 years, if you are lucky you get transfer in a QE(testing) role or some maintenance project which are very mediocre project. 4. People stuck here for years because they don't get opportunity in outside company. Most of the stuff you do here has no relevance in outside world. After couple of years even a service based company would not consider your resume, unless you want to join another customer care.

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