Paychex reviews

3.1

46% would recommend to a friend

(5,966 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jun 4, 2026

“Smile like you mean it” culture

Recommend
CEO approval
Business Outlook

Pros

Solid company, brand recognition, and pockets of light and talent that come from Paycor and the few Paychex employees who are too entrenched to jump ship.

Cons

Feels like living a lie. Smile like you mean it when they reduce your comp plan and tell you it’s for your own good. Smile when they project stability despite the stock price. Smile when initiatives are misaligned with daily execution. Smile when you’re told to work harder like the top sellers who receive inbound leads. :)

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Glassdoor has 6,137 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.