Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

47% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 650 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 394 reviews)); "culture is great and consistent" ((in 324 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 281 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 267 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "The management was poor and not skilled in personal management." ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 115 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

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3.1

47% would recommend to a friend

(5,966 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Disability

Parent or family caregiver

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Reviews by job title

6K reviews

1.0

Apr 3, 2026

Toxic politics everywhere

Analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid is the only benifit.

Cons

Utterly toxic politics everywhere—supervisors strut around like they're the damn CEO, overriding decisions, playing favorites, and killing any chance of real work getting done. [E.g., "My project got axed because the supervisor's buddy wanted the credit."] HR? A complete joke—they exist only on paper, ignore every email/ticket for weeks (or forever), and sleep through crises like mass resignations. [E.g., "Reported harassment 3 times—no response, just crickets."] Conclusion: What started as a "product-based" company has crashed into a pathetic small-scale garments nightmare: endless delays, zero growth, and employees treated like disposable labor. Run—don't walk—away. Pure regret

1.0

Sep 25, 2025

Management

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

2 way cab facilities provided

Cons

To be frank the worst management's ever seen in the entire career. They have terminated previous management which made the company run very good which lead to a great success and have hired some ruthless senior managers and managers which treat their employees as slave. This was company was a typical operation company and now they have converted it BPO and treat all the employees unworthy. In my entire career I felt offer letter is just a piece paper and no value for it. There is no promotion or IJP nothing provided. To be frank they have ruined the reputation of the company entirely which had amazing reputation and success towards US and India. Employees are not treated as employees they are treated as slaves. Highly recommended not spoil your career in Paychex India. There is no proper structure in this company it’s like and one man show run company. Please requesting everyone not join this company it will screw your peace of mind and your health.

4.0

Apr 26, 2023

Good working place

Global services specialist

Recommend

CEO approval

Business Outlook

Pros

Pay you will even if you are a fresher

Cons

BPO cultured in terms of break and stuff

Viewing 1 - 3 of 5,966 Reviews

Jobs at Paychex

Enterprise Scrum Master

India

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Internal Communications Specialist

Supervisor, Global Services I - Payroll

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Toxic politics everywhere

Management

Good working place

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