Does The AA pay their employees well?

According to anonymously submitted Glassdoor reviews, The AA employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at The AA. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The AA?

87% of The AA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The AA 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at The AA?

Customer Advisor (59) , Customer Service Representative (57) , Customer Service Advisor (51) , RSS Patrol (33) , Team Leader (28) , Customer Service (26) , Patrolman (23) , Manager (20) , Call Handler (15) , Operations Manager (14) , Analyst (12) , Performance Leader (12) , Roadside Assistance (12) , Complaints Handler (10) , Customer Experience Coach (10)

What are the pros of working at The AA according to real employee reviews?

"Some of the people you work with are great and it is great to work for such a well known brand." ((in 143 reviews)); "Great colleagues who genuinely care and do a good job." ((in 51 reviews)); "They regularly review working practices and shift patterns to ensure employees have a good work/life balance." ((in 42 reviews)); "The benefits they provide are really good." ((in 42 reviews)); "Also the training is great and thorough go get you familiar with your role." ((in 40 reviews))

What are the cons of working at The AA according to real employee reviews?

"Poor management and inconsistent values" ((in 56 reviews)); "Long hours and shift work" ((in 29 reviews)); "Team managers don't have a clue, company will try anything to not pay any comms." ((in 27 reviews)); "Bullying is endemic." ((in 13 reviews)); "Awful senior management, horrible working environments" ((in 11 reviews))

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The AA

The AA reviews

4.4

87% would recommend to a friend

(1,333 total reviews)

Jakob Pfaudler

93% approve of CEO

87% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

4.3

Career opportunities

The AA has an employee rating of 4.4 out of 5 stars, based on 1,333 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The AA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Mar 2, 2021

Great Place to Learn and Grow

Client partner

Recommend

CEO approval

Business Outlook

Pros

- Great Atmosphere, a lot of opportunities to learn,

Cons

- tends to get repetitive at a senior level with only revenues as a constant target!

The AA Response

It’s great to hear that you’re enjoying your career with us. Thank you very much for leaving us a review.

5.0

May 28, 2020

Excellent company to work for

Test manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Work Culture and supportive staff

Cons

traditional and slightly out of date systems

The AA Response

It's fantastic to hear you had such a good time working with us. Thank you for your time at the AA and for leaving us a review.

4.0

Aug 5, 2012

one of may own kind

Customer manager

Recommend

CEO approval

Business Outlook

Pros

nice atmosphere and helpfull staff

Cons

lossing coustmer's coz of lack of training

Viewing 1 - 3 of 1,333 Reviews

Jobs at The AA

Procurement Operations Analyst

Procurement Operations Analyst

Maintenance Controller

Melton Mowbray, England

£40K - £40K /yr

(Employer provided)

View job

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