Does UPS Capital pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS Capital employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at UPS Capital. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UPS Capital?

44% of UPS Capital employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS Capital 4.0 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at UPS Capital?

Business Systems Analyst (6) , Lead Development Representative (LDR) (6) , BDO (3) , Business Development Manager (3) , Business Development Officer (3) , Claims Adjuster (3) , Intern (3) , Supervisor (3) , Account Management Representative (2) , Business Analyst (2) , Business Analyst Intern (2) , Business Development Associate (BDA) (2) , Business Development Intern (2) , Business Development Representative (BDR) (2) , Internship (2)

What are the pros of working at UPS Capital according to real employee reviews?

"Great people to work with, very family" ((in 15 reviews)); "Management is great and understands your needs to succeed." ((in 7 reviews)); "Culture is great." ((in 7 reviews)); "Good work life balance." ((in 7 reviews)); "Great benefits and ways to gain experience and work in different departments of the company." ((in 7 reviews))

What are the cons of working at UPS Capital according to real employee reviews?

"Senior leadership in the US has maneuvered the company in a direction that is extremely concerning." ((in 6 reviews))

What are employees saying about UPS Capital layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS Capital layoffs and their outlook for job security at UPS Capital in 2026.

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UPS Capital

Part of UPS

UPS Capital reviews

Compare reviews

3.5

44% would recommend to a friend

(123 total reviews)

Mark Robinson

50% approve of CEO

38% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

2.7

Career opportunities

UPS Capital has an employee rating of 3.5 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS Capital employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

123 reviews

3.0

Sep 12, 2015

Could be better, could be worse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of growth and opportunities, "small company" feel in a big company environment, access to UPS resources, projects, & career development. Good work/life balance.

Cons

Disorganized departments and lack of communication of priorities. Upper management is solid, but middle management has grown uncontrollably and lacks dedication. Directors and managers seem to be passed around and swapped too frequently to be effective in their role. Too many "thinkers" and not enough "do-ers". Career development is very slow, and UPS Capital pays poorly compared to UPS, which is often below industry averages.

2.0

Mar 24, 2025

Eh

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

-people are amazing to work with

Cons

-pay is bad -everything is always changing including how they pay us out -systems are aligned so I spend 80% of my time doing admin stuff...not selling

3.0

Aug 19, 2023

There are better place to have a career

Business development manager

Recommend

CEO approval

Business Outlook

Pros

Autonomy Good pay Great Brand to leverage

Cons

Immature Leadership Inconsistent Sales Goals from year to year Lost their way some years back

Viewing 1 - 3 of 123 Reviews

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