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Weโre delighted to share that Firstsource has been featured in the S&P Global Sustainability Yearbook 2025 for the second consecutive year, reaffirming our leadership in sustainable business practices. This year, weโve gone even further: ๐ ๐๐ป๐ฑ๐๐๐๐ฟ๐ ๐ ๐ผ๐๐ฒ๐ฟ โ ๐ฎ๐๐ฎ๐ฟ๐ฑ๐ฒ๐ฑ ๐๐ผ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ถ๐ฒ๐ ๐๐ถ๐๐ต ๐ฎ๐ ๐น๐ฒ๐ฎ๐๐ ๐ณ๐ถ๐๐ฒ ๐ฝ๐ฒ๐ฟ๐ฐ๐ฒ๐ป๐ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐ ๐ถ๐ป ๐๐ต๐ฒ๐ถ๐ฟ ๐ฆ&๐ฃ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐๐ฆ๐ ๐ฆ๐ฐ๐ผ๐ฟ๐ฒ ๐ฎ๐ป๐ฑ ๐๐ต๐ฒ ๐๐๐ฟ๐ผ๐ป๐ด๐ฒ๐๐ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐ ๐ถ๐ป ๐๐ต๐ฒ๐ถ๐ฟ ๐ถ๐ป๐ฑ๐๐๐๐ฟ๐. ๐ ๐ง๐ผ๐ฝ ๐ฑ% ๐ฆ&๐ฃ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐๐ฆ๐ ๐ฆ๐ฐ๐ผ๐ฟ๐ฒ โ ๐ฅ๐ฒ๐ฐ๐ผ๐ด๐ป๐ถ๐๐ถ๐ผ๐ป ๐ณ๐ผ๐ฟ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ถ๐ฒ๐ ๐ฟ๐ฎ๐ป๐ธ๐ถ๐ป๐ด ๐๐ถ๐๐ต๐ถ๐ป ๐ญ% ๐๐ผ ๐ฑ% ๐ผ๐ณ ๐๐ต๐ฒ ๐ถ๐ป๐ฑ๐๐๐๐ฟ๐โ๐ ๐๐ผ๐ฝ-๐ฝ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฒ๐ฟ๐. Further solidifying our ESG leadership, we achieved an ๐ฆ&๐ฃ ๐๐น๐ผ๐ฏ๐ฎ๐น ๐ฆ๐๐๐๐ฎ๐ถ๐ป๐ฎ๐ฏ๐น๐ฒ๐ญ ๐๐ฆ๐ ๐ฆ๐ฐ๐ผ๐ฟ๐ฒ ๐ฎ๐ป๐ฑ ๐๐ฆ๐ ๐ฆ๐ฐ๐ผ๐ฟ๐ฒ ๐ผ๐ณ ๐ด๐ญโ๐ฎ ๐๐ถ๐ด๐ป๐ถ๐ณ๐ถ๐ฐ๐ฎ๐ป๐ ๐ญ๐ต-๐ฝ๐ผ๐ถ๐ป๐ ๐ถ๐ป๐ฐ๐ฟ๐ฒ๐ฎ๐๐ฒ ๐ณ๐ฟ๐ผ๐บ ๐ฎ๐ฌ๐ฎ๐ฏโ๐ณ๐ฒ๐ฎ๐๐๐ฟ๐ถ๐ป๐ด ๐ถ๐ป ๐๐ต๐ฒ ๐๐ผ๐ฝ ๐ต๐ต๐๐ต ๐ฝ๐ฒ๐ฟ๐ฐ๐ฒ๐ป๐๐ถ๐น๐ฒ, ๐ฎ๐ป๐ฑ ๐ฎ ๐๐ผ๐ฝ ๐ฝ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฒ๐ฟ ๐ถ๐ป ๐๐ต๐ฒ โ๐ฃ๐ฟ๐ผ๐ณ๐ฒ๐๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐โ ๐ฐ๐ฎ๐๐ฒ๐ด๐ผ๐ฟ๐. This recognition reflects our commitment to responsible growth, innovation, and long-term impact through our FirstConscious ESG frameworkโdriving climate action, stronger governance, and meaningful social impact. A huge shoutout to #Firstsourcers across the globe for #MakingItHappen! Together, we continue to build a more sustainable future.
We are proud to be recognized among Indiaโs Top 50 Best Workplacesโข for Building a Culture of Innovation by All 2025 (Large Category) by Great Place to Workยฎ. The ranking is based on insights from 5.7 million employees across 1,800+ organizations and underscores our unwavering commitment to making innovation an intrinsic part of LifeAtFirstsource. This award belongs to every Firstsourcer who contributes to our culture of innovation. As we push boundaries and embrace new challenges, weโre not just driving innovationโweโre redefining whatโs possible. The journey continues, and weโre just getting started!
At Firstsource, we believe gender inclusion is about #AcceleratingAction, not just awareness. From expanding leadership pipelines to shaping more inclusive workplaces, weโre taking deliberate steps to ensure that gender equity isnโt an aspiration but a reality. Itโs about empowering voices, opening doors, and breaking down barriersโnot someday, but today.
Weโre at a turning point in how work gets done. With AI-driven agents, organizations can reimagine workflows โ breaking down tasks, orchestrating processes seamlessly, and unlocking faster, smarter execution. Enter Agentic AI Studio, part of our Firstsource relAI suite - a game-changer that integrates AI agents with intelligent role management, accelerating real-world transformation from day one. The Agentic AI Studio is a manifestation of our UnBPOแตแดน directive - of integrating AI into operations and democratizing access, of reimagining the ๐ช๐ต๐ผ (employees, gig workers, AI agents), ๐๐ผ๐ (task allocation), and ๐ช๐ต๐ฎ๐ (skills) is crucial for the future of work. Read more: https://lnkd.in/deA4hVdn This is AI at work. Are you ready? Letโs build the future, together! Discover Firstsource #relAI โ responsible digital transformation for smarter and faster business results.
700+ and counting! ๐ Firstsource alumni are reconnecting, rediscovering, and reigniting their journey with us through firstALUM - our exclusive alumni network. Whether youโre looking to stay updated on Firstsourceโs growth, explore career opportunities, or network with former colleagues at global alumni events - firstALUM is where you belong. Havenโt joined yet? Nowโs the time! Letโs keep the conversations going and the connections strong. ๐ Join firstALUM today: https://lnkd.in/gTB9mYXA
Weโre excited to introduce ๐๐ถ๐ฟ๐๐๐๐ผ๐ป๐๐ฐ๐ถ๐ผ๐๐ โ ๐๐ป๐ถ๐๐ถ๐ป๐ด ๐ฎ๐น๐น ๐ผ๐๐ฟ ๐๐ป๐๐ถ๐ฟ๐ผ๐ป๐บ๐ฒ๐ป๐๐ฎ๐น, ๐ฆ๐ผ๐ฐ๐ถ๐ฎ๐น ๐ฎ๐ป๐ฑ ๐๐ผ๐๐ฒ๐ฟ๐ป๐ฎ๐ป๐ฐ๐ฒ ๐ถ๐ป๐ถ๐๐ถ๐ฎ๐๐ถ๐๐ฒ๐ ๐๐ป๐ฑ๐ฒ๐ฟ ๐๐ต๐ถ๐ ๐๐ถ๐ป๐ด๐น๐ฒ ๐ถ๐ฑ๐ฒ๐ป๐๐ถ๐๐, and fostering awareness, accountability, and action across all levels of the organization. FirstConscious is all about creating positive change: ๐ง๐๐๐ช๐๐๐ฃ๐ ๐ค๐ช๐ง ๐๐ฃ๐ซ๐๐ง๐ค๐ฃ๐ข๐๐ฃ๐ฉ๐๐ก ๐๐ค๐ค๐ฉ๐ฅ๐ง๐๐ฃ๐ฉ, ๐๐ค๐จ๐ฉ๐๐ง๐๐ฃ๐ ๐๐ฃ๐๐ก๐ช๐จ๐๐ซ๐๐ฉ๐ฎ, ๐๐ฃ๐ ๐๐ง๐๐ซ๐๐ฃ๐ ๐๐ฉ๐๐๐๐๐ก ๐๐ค๐ซ๐๐ง๐ฃ๐๐ฃ๐๐ ๐๐๐ง๐ค๐จ๐จ ๐ฉ๐๐ ๐๐ค๐๐ง๐. But weโre not just saying weโre conscious, weโre demonstrating it too. 1. Enrolled as a member of United Nations Global Compact (UNGC), aligning with their 10 principles on Anti-Corruption, Environment, Human Rights and Labour. 2. Weโve also made a pledge to be NetZero by 2050. Through various carbon emission reduction focused initiatives we would achieve our commitment towards Science Based Targets initiative (SBTi) as a part of our short-term emission targets. At Firstsource, we are consciously building something amazing.
Proud moment for all of us at Firstsource! ๐ช๐ฒโ๐๐ฒ ๐ฏ๐ฒ๐ฒ๐ป ๐ฟ๐ฒ๐ฐ๐ผ๐ด๐ป๐ถ๐๐ฒ๐ฑ ๐ฎ๐ ๐ฎ ๐ง๐ฟ๐ฎ๐ถ๐น๐ฏ๐น๐ฎ๐๐ฒ๐ฟ ๐๐ป๐๐ฒ๐ฟ๐ฝ๐ฟ๐ถ๐๐ฒ ๐ณ๐ผ๐ฟ ๐๐ถ๐ด๐ต-๐๐บ๐ฝ๐ฎ๐ฐ๐ ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ ๐๐ต๐ฒ ๐๐ง ๐ก๐ข๐ช ๐ง๐ฒ๐ฐ๐ต๐ก๐ฒ๐ ๐ ๐๐๐ฎ๐ฟ๐ฑ๐ ๐ฎ๐ฌ๐ฎ๐ฑ. For us, digital transformation isnโt about technology for the sake of it โ itโs about creating real, tangible impact. With Firstsource #relAI, weโre cutting through the AI noise and unlocking its true potentialโdriving responsible digital transformation for smarter, faster business results. This award is a testament to our teams who challenge the status quo every day, finding smarter, more responsible ways to solve problems and create value for businesses and communities alike.
As we close out an incredible #EmergenceCXOSummit2025, we extend our heartfelt gratitude to everyone who made this event a resounding success! From thought-provoking keynotes to insightful discussions, the summit has been a testament to the power of leadership, AI, human potential, and our vision of UnBPOแตแดนโtransforming traditional outsourcing into a driver of innovation and impact. A huge thank you to our speakers, panelists, partners, and every leader who brought their energy, expertise, and vision to the table. Your contributions have set the stage for an exciting future! One thing is clearโAI will shape the future, but human ingenuity will define it. Hereโs to breaking barriers, driving transformation, and making UnBPOแตแดน a reality!
๐ฑ ๐ญ๐ฒ๐ฌ+ ๐ต๐ผ๐๐ฟ๐ ๐ผ๐ณ ๐ถ๐บ๐ฝ๐ฎ๐ฐ๐ ๐ณ ๐ฏ๐ฑ๐ฌ+ ๐๐ฎ๐ฝ๐น๐ถ๐ป๐ด๐ ๐ฎ๐ป๐ฑ ๐ด๐ฟ๐ผ๐๐ถ๐ป๐ด ๐ช ๐ฏ๐ฎ+ โ๐ฆ๐ผ๐๐ฟ๐ฐ๐ฒ ๐ผ๐ณ ๐๐ผ๐ผ๐ฑโ ๐๐ต๐ฎ๐บ๐ฝ๐ถ๐ผ๐ป๐ Together with our NGO partner Thuvakkam, weโre on a mission to sow seeds of change and create a greener, healthier future by planting 1,000+ native treesโturning open land into a thriving urban forest. These trees will provide shade, fresh air, and biodiversity, leaving a lasting impact for generations to come. ๐๐ So far, 350+ saplings have taken rootโthanks to our passionate #SourceOfGood champions, as well as the students and teachers from ZPHS Hyderabad, who joined hands with us in this meaningful activity. But this was more than just planting treesโit was about coming together, giving back, and making a real difference. Because when small actions are done collectively, they create a lasting impact. โจ
๐๐ก๐ ๐ฆ๐จ๐ฆ๐๐ง๐ญ๐ฎ๐ฆ ๐๐จ๐ง๐ญ๐ข๐ง๐ฎ๐๐ฌ ๐๐ญ #๐๐ฆ๐๐ซ๐ ๐๐ง๐๐๐๐๐๐๐ฎ๐ฆ๐ฆ๐ข๐ญ2025! The day kicked off with powerful insights from industry leaders, sparking conversations on transformation, innovation, and the future of work. Our MD & CEO, Ritesh Idnani, set the stage with a bold perspective on the game-changing shifts reshaping industries - and how Firstsource is helping clients stay ahead. Then, Phil Fersht, CEO & Chief Analyst at HFS Research, delivered a compelling keynote on AI, the convergence of services and software, and navigating uncertainty in the age of #GenAI. The discussions didnโt stop there! Engaging panels with our clients explored the challenges and opportunities in reimagining the workforce to keep pace with change. ๐ฒ๐๐ ๐๐๐๐๐๐๐๐๐? ๐จ๐ ๐๐๐, ๐๐๐๐๐๐, ๐๐๐ ๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐๐๐.
