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At Firstsource, our valuesโ๐ฅ๐๐๐๐๐โare the guiding star that drives us to #MakeItHappen in a competitive, digital-first world. But what truly sets us apart is ๐ ๐ณ๐ผ๐ฟ ๐๐๐บ๐ฎ๐ป๐ฒ๐ป๐ฒ๐๐โa value that defines who we are. Itโs about respecting every unique contribution, fostering inclusivity, and creating an environment where authenticity and humility lead the way. Meet Frida Flores Carrillo, our HR Executive from Mexico, who embodies humaneness by adding the โHumanโ to Human Resources. Her efforts inspire us to build stronger connections and inclusive workplaces where everyone can thrive. #LifeAtFirstsource #Humaneness #FirstForce
#Throwback to an incredible year of growth, innovation, and impact at Firstsource! ๐ Reflecting on everything weโve achieved; weโre filled with gratitude and excitement for the journey ahead. Hereโs to shaping the future, together! ๐ #WeMakeItHappen #NewYear
We kicked off our ๐ณ๐ถ๐ฟ๐๐-๐ฒ๐๐ฒ๐ฟ Firstsource ๐๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด ๐ ๐ผ๐ป๐๐ต, and what a month it was! Designed to help #Firstsourcers thrive in todayโs fast-changing world, it brought the tools, knowledge, and inspiration to upskill, innovate, and embrace new ways of workingโon their own terms. ๐ช๐ถ๐๐ต ๐ผ๐๐ฒ๐ฟ ๐ฎ๐ฌ,๐ฌ๐ฌ๐ฌ ๐ฐ๐ผ๐๐ฟ๐๐ฒ๐ ๐๐ฝ๐ฎ๐ป๐ป๐ถ๐ป๐ด ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ, ๐๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐ธ๐ถ๐น๐น๐, ๐ฝ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐น ๐ด๐ฟ๐ผ๐๐๐ต, ๐ฎ๐ป๐ฑ ๐บ๐ผ๐ฟ๐ฒโ๐ฎ๐๐ฎ๐ถ๐น๐ฎ๐ฏ๐น๐ฒ ๐ถ๐ป ๐ฎ๐ฌ+ ๐น๐ฎ๐ป๐ด๐๐ฎ๐ด๐ฒ๐ โour global teams had access to learning like never before. Powered by our ๐ป๐ฒ๐ ๐๐-๐ฑ๐ฟ๐ถ๐๐ฒ๐ป ๐๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด ๐๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ ๐ฃ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ, the month transformed how we learn.
In a picture-perfect end to the year, Ritesh Idnani, our MD & CEO, has been recognized as among Times Now ๐๐ป๐ฑ๐ถ๐ฎโ๐ ๐๐บ๐ฝ๐ฎ๐ฐ๐๐ณ๐๐น ๐๐๐ข๐ ๐ฎ๐ฌ๐ฎ๐ฐ!๐ This accolade reflects Riteshโs exceptional leadership, his commitment to innovation, and his focus on creating meaningful value for our clients, employees, and communities. Over the past year, his vision has guided Firstsource on a journey to #MakeTheIncredibleHappen โ breaking boundaries, driving transformation, and empowering #Firstsourcers to make a real difference. Congratulations on this well-deserved recognition, Ritesh! You inspire us every day. ๐ #WeMakeItHappen #FirstsourceProud #Leadership #IndiasImpactfulCEO ET Edge
Earlier this month, we partnered with CPR and Spherule Foundation to hand over ICU equipment to Swaasthya Hospital -build and run by Satsang Organization in Madanapalle, Andhra Pradesh, India. This 53-bed facility is dedicated to providing free, high-quality healthcare to the disadvantaged communities, including households below poverty line, tribal populations, and vulnerable women and children. By expanding Swaasthyaโs medical offerings, weโre helping bridge the healthcare gap for those in need, bringing hope and healing to many. Together, weโre creating healthier, more empowered communities. ๐ #WeMakeItHappen #ESGAtFirstsource #CSRAtFirstsource #SourceOfGood
#Firstsourcers worldwide are ready to welcome 2025! The stage is set for a year of driving impact, and #MakingItHappen! #LifeAtFirstsource
Hereโs wishing everyone a very ๐ ๐ฒ๐ฟ๐ฟ๐ ๐๐ต๐ฟ๐ถ๐๐๐บ๐ฎ๐ ๐ฎ๐ป๐ฑ ๐๐ฎ๐ฝ๐ฝ๐ ๐๐ผ๐น๐ถ๐ฑ๐ฎ๐๐ from all of us Firstsource! ๐ ๐ #LifeAtFirstsource #WeMakeItHappen
๐ฒ๐ฐ๐ฑ ๐ฐ๐ต๐ถ๐น๐ฑ๐ฟ๐ฒ๐ป ๐ฎ๐ป๐ฑ ๐ฒ๐น๐ฑ๐ฒ๐ฟ๐น๐ ๐ฐ๐ถ๐๐ถ๐๐ฒ๐ป๐ ๐ญ๐ฑ๐ฌ ๐ต๐ผ๐๐ฟ๐ ๐ฒ๐ฏ ๐๐ผ๐น๐๐ป๐๐ฒ๐ฒ๐ฟ๐ We came together with our client partners from Sky and our #SourceOfGood champions to brighten the day of children and the elderly. โจ For the children, we transformed their schoolโs walls into vibrant learning visuals, and enabled their imagination through the donation of storybooks to their library. โจ For the elderly, we shared heartwarming moments engaging them in activities and conversations. This was more than just a day of volunteeringโit was a testament to what we can achieve when we unite for a greater hashtag#purpose. A big thank you to Andre Karbowski, Tanja Waltenspiel, Bettina Moore, Sonja Jeschke, Markus Heidel, Michael Resch, Paul Zidek, Christian Patz, Dennis Kubitza for being true partners in creating lasting, positive change for the communities that need it most.๐ #WeMakeItHappen #ESGAtFirstsource #CSRatFirstsource
Hasit Trivedi, ๐ผ๐๐ฟ ๐๐ต๐ถ๐ฒ๐ณ ๐๐ถ๐ด๐ถ๐๐ฎ๐น & ๐๐ ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ๐ฟ, ๐๐ฎ๐ ๐ป๐ฎ๐บ๐ฒ๐ฑ "๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ถ๐๐ ๐ผ๐ณ ๐๐ต๐ฒ ๐ฌ๐ฒ๐ฎ๐ฟ" ๐ฎ๐ ๐๐ต๐ฒ ๐ฎ๐ป๐ฑ ๐๐ฃ๐ข ๐๐ผ๐ป๐ณ๐ฒ๐ & ๐๐๐ฎ๐ฟ๐ฑ๐ ๐ฎ๐ฌ๐ฎ๐ฐ - ๐ฎ ๐ฟ๐ฒ๐ฐ๐ผ๐ด๐ป๐ถ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐ต๐ถ๐ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ฎ๐ป๐ฑ ๐๐ต๐ฒ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐๐ฒ ๐๐ผ๐ฟ๐ธ ๐๐ฒโ๐ฟ๐ฒ ๐ฑ๐ฟ๐ถ๐๐ถ๐ป๐ด ๐ฎ๐ Firstsource. He also joined industry leaders and took to stage as a panelist, spotlighting the transformative role of AI in enhancing Employee Experience to drive Customer Experience. Key takeaways included: ๐ก ๐ฆ๐บ๐ฎ๐ฟ๐๐ฒ๐ฟ ๐ฎ๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐๐ถ๐๐ต ๐๐ฒ๐ป๐ฒ๐ฟ๐ฎ๐๐ถ๐๐ฒ ๐๐ ๐ณ๐ผ๐ฟ ๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐ฎ๐ฏ๐น๐ฒ ๐ถ๐ป๐๐ถ๐ด๐ต๐๐. ๐ก๐๐ ๐๐ผ๐ผ๐น๐ ๐ฟ๐ฒ๐ฑ๐๐ฐ๐ถ๐ป๐ด ๐ฟ๐ผ๐๐๐ถ๐ป๐ฒ ๐๐ผ๐ฟ๐ธ ๐ฎ๐ป๐ฑ ๐ฒ๐ป๐ฎ๐ฏ๐น๐ถ๐ป๐ด ๐ฝ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐. ๐ก ๐ฆ๐ฒ๐ฐ๐๐ฟ๐ฒ, ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ ๐๐ ๐ฎ๐ฑ๐ผ๐ฝ๐๐ถ๐ผ๐ป ๐๐ฎ๐ฐ๐ธ๐น๐ถ๐ป๐ด ๐ฝ๐ฟ๐ถ๐๐ฎ๐ฐ๐ ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐ด๐๐น๐ฎ๐๐ผ๐ฟ๐ ๐ฐ๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ๐. ๐๐ช๐ด๐ค๐ฐ๐ท๐ฆ๐ณ ๐๐ช๐ณ๐ด๐ต๐ด๐ฐ๐ถ๐ณ๐ค๐ฆ #๐ณ๐ฆ๐ญ๐๐ โ ๐ธ๐ฉ๐ฆ๐ณ๐ฆ ๐ณ๐ฆ๐ด๐ฑ๐ฐ๐ฏ๐ด๐ช๐ฃ๐ญ๐ฆ ๐๐ ๐ฎ๐ฆ๐ฆ๐ต๐ด ๐ฆ๐น๐ฑ๐ฆ๐ณ๐ต ๐ต๐ฆ๐ข๐ฎ๐ด ๐ต๐ฐ ๐ฅ๐ฆ๐ญ๐ช๐ท๐ฆ๐ณ ๐ด๐ฎ๐ข๐ณ๐ต๐ฆ๐ณ, ๐ง๐ข๐ด๐ต๐ฆ๐ณ ๐ฃ๐ถ๐ด๐ช๐ฏ๐ฆ๐ด๐ด ๐ณ๐ฆ๐ด๐ถ๐ญ๐ต๐ด. ๐ฃ๐ฟ๐ผ๐๐ฑ ๐๐ผ ๐น๐ฒ๐ฎ๐ฑ ๐๐ต๐ฒ ๐๐ฎ๐ ๐ถ๐ป ๐๐ต๐ฎ๐ฝ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ณ๐๐๐๐ฟ๐ฒ, ๐ฝ๐ผ๐๐ฒ๐ฟ๐ฒ๐ฑ ๐ฏ๐ ๐๐ฒ๐ฐ๐ต ๐ฎ๐ป๐ฑ ๐ฐ๐ผ๐น๐น๐ฎ๐ฏ๐ผ๐ฟ๐ฎ๐๐ถ๐ผ๐ป! ๐ #WeMakeItHappen #TechInEverythingWeDo #DigitalTransformation #AI
๐ง๐ต๐ถ๐ ๐๐ป๐๐ฒ๐ฟ๐ป๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ฎ๐ ๐ผ๐ณ ๐ฃ๐ฒ๐ฟ๐๐ผ๐ป๐ ๐๐ถ๐๐ต ๐๐ถ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐ (๐๐๐ฃ๐), weโre reflecting on how small, intentional actions can create a world of difference. At Firstsource, we believe inclusion isnโt about perfectionโitโs about the willingness to listen, learn, and act with empathy. Through conversations that challenge assumptions, activities that inspire action, and innovations that break barriers, weโre reaffirming one truth: ๐ฌ๐๐๐ฃ ๐๐ฃ๐ฉ๐๐ฃ๐ฉ๐๐ค๐ฃ๐จ ๐๐ง๐ ๐๐ช๐ฉ๐๐๐ฃ๐ฉ๐๐, ๐๐ข๐ฅ๐๐๐ฉ ๐๐ค๐ก๐ก๐ค๐ฌ๐จ. ๐๐ฒ๐โ๐ ๐ธ๐ฒ๐ฒ๐ฝ ๐ฐ๐ต๐ผ๐ผ๐๐ถ๐ป๐ด ๐๐ผ ๐บ๐ฎ๐ธ๐ฒ ๐ฎ ๐ฑ๐ถ๐ณ๐ณ๐ฒ๐ฟ๐ฒ๐ป๐ฐ๐ฒโ๐ผ๐ป๐ฒ ๐๐๐ฒ๐ฝ ๐ฎ๐ ๐ฎ ๐๐ถ๐บ๐ฒ. ๐ #WeMakeItHappen #DEIAtFirstsource #IDPD #SourceOfGood #LifeAtFirstsource
