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Lufthansa Cargo digitalizes worldwide cargo handling of special products and services with IBS Software’s iPartner Handling solution. The deployment represents progress for Lufthansa Cargo’s ‘Mobile Digital Handling’ initiative, created to digitalize paper-based tasks carried out by its Ground Handling Agent (GHA) partners. Through the iPartner Handling solution, rich information captured by GHAs is made available to Lufthansa Cargo on a real-time basis, enhancing the quality and service levels of its cargo products. “We are glad to develop our long-term partnership with IBS Software even further. ‘Mobile Digital Handling’ is the next success story for how the combination of IBS Software’s technology leadership and Lufthansa Cargo’s innovation capabilities contributes to shaping our industry,” commented Jochen Göttelmann, CIO at Lufthansa Cargo.
Why dynamic pricing is the next frontier for air cargo. "Over the last 18 months, air cargo has enjoyed something of a revolution. As Covid-19 grounded passenger flights, cargo shot up the list of strategic business priorities as airlines pushed for every revenue opportunity possible. Not only has air freight helped keep the global supply chain functioning, it’s also no exaggeration to say it played a pivotal role in securing the future of airlines around the world," says Ashok Rajan, SVP & Head of Cargo & Logistics, IBS Software, in his opinion article for Cargo Forwarder Global.
“Digitization does not replace people; it transforms the role of staff to elevate their definition of service to deliver the 'magic' of a truly personalized guest experience in new and exciting ways.” Lisa Barker, VP Hospitality Solutions. Writing for PhocusWire, Barker outlines how a digital-first approach can address hospitality labor shortages, create greater efficiencies and increase revenue while significantly improving the guest experience and boosting reviews.
Avianca Cargo digitizes its business with the implementation of IBS Software’s iCargo platform, transforming the end-to-end management of its air cargo sales and operations.
How Sandhya M Nair, an English language specialist with a postgraduate research degree, switched from tertiary education to building a career in tech, enabling digital transformation for major airlines and travel companies. Read her inspiring story, advice to the next generation and the role travel has played in her professional and personal life.
NEWS | Announcing that Bamboo Airways, Vietnam’s private carrier, has partnered with IBS Software to power its passenger service system and its fast-growing Bamboo Club loyalty program, as it continues its focus on crisis recovery and enhancing the digital customer experience.
WOMEN IN TECH | In the latest of our Q&A series, Sheeba George tells us how space travel inspired her to forge a career in STEM, advice on tackling work/life balance as a mother, and why you should "celebrate fabulous failures."
Fly Gangwon, the South Korean Tourism Convergence Carrier (TCC) airline start up, has partnered with IBS Software to overhaul its distribution and reservations capabilities.
NEW BLOG SERIES | We’re thrilled to launch ‘Women in Tech’, celebrating talented colleagues who are playing a key part in the company’s success. Read how it all started for Jeanette See, challenges she's faced and her career advice to the next generation.
Japan Airlines goes live with IBS Software to Manage its International Cargo Operation. JAL is using iCargo CTO for Japan to replace multiple legacy systems and manage its entire operations process across JAL’s domestic and international network. The deployment was planned to go live in two phases to take into account the complexity of the transformation. The implementation took place seamlessly despite changing business conditions caused by COVID-19. Details: https://www.ibsplc.com/news/japan-airlines-goes-live-with-ibs-software-to-manage-its-international-cargo-operation
