Concentrix Customer Service Advisor interview questions
Updated Jun 3, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 7%Staffing AgencyStaffing Agency
- 6%Employee ReferralEmployee Referral
- 6%In PersonIn Person
- 3%RecruiterRecruiter
- 1%OtherOther
Interview search
88 interviews
Concentrix interviews FAQs
- Customer Service Advisor applicants have rated the interview process at Concentrix with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Advisor roles take an average of 3 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 10 days.
- Common stages of the interview process at Concentrix as a Customer Service Advisor according to 12 Glassdoor interviews include:
One on one interview: 22%
Skills test: 15%
Phone interview: 15%
Personality test: 12%
Background check: 12%
Drug test: 5%
IQ intelligence test: 5%
Group panel interview: 5%
Other: 5%
Presentation: 5%
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