Concentrix Customer Service Representative CSR interview questions
Updated May 28, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 12%In PersonIn Person
- 10%Employee ReferralEmployee Referral
- 5%RecruiterRecruiter
- 4%Staffing AgencyStaffing Agency
- 3%OtherOther
- 2%Campus RecruitingCampus Recruiting
Interview search
1,021 interviews
Concentrix interviews FAQs
- Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative CSR roles take an average of 14 days to get hired, when considering 130 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 10 days.
- Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 130 Glassdoor interviews include:
Phone interview: 14%
One on one interview: 13%
Skills test: 13%
Presentation: 12%
IQ intelligence test: 11%
Personality test: 10%
Background check: 10%
Drug test: 7%
Other: 6%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(5479) ;
- Team Leader(1849) ;
- Agente De Atendimento(1628) ;
- Customer Service Advisor(1438) ;
- Customer Service Representative (CSR)(1284) ;
- Advisor(958) ;
- Customer Service Agent(748) ;
- Customer Service(640) ;
- Technical Support Engineer(635) ;
- Technical Support(622) ;
- Operations Manager(592) ;
- Content Moderator(550) ;
- Assistant Manager(538) ;
- Customer Advisor(432) ;
- Sales Advisor(407) .
