Concentrix Customer Service interview questions
Updated Apr 16, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 9%Employee ReferralEmployee Referral
- 6%RecruiterRecruiter
- 6%In PersonIn Person
- 4%Staffing AgencyStaffing Agency
- 3%OtherOther
- 1%Campus RecruitingCampus Recruiting
Interview search
103 interviews
Concentrix interviews FAQs
- Customer Service applicants have rated the interview process at Concentrix with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 81% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 20 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 10 days.
- Common stages of the interview process at Concentrix as a Customer Service according to 16 Glassdoor interviews include:
Phone interview: 21%
Background check: 15%
Skills test: 15%
IQ intelligence test: 10%
One on one interview: 10%
Personality test: 8%
Presentation: 8%
Other: 6%
Drug test: 4%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(5482) ;
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- Agente De Atendimento(1630) ;
- Customer Service Advisor(1438) ;
- Customer Service Representative (CSR)(1284) ;
- Advisor(959) ;
- Customer Service Agent(749) ;
- Customer Service(640) ;
- Technical Support Engineer(635) ;
- Technical Support(622) ;
- Operations Manager(590) ;
- Content Moderator(551) ;
- Assistant Manager(538) ;
- Customer Advisor(432) ;
- Sales Advisor(407) .
