Best Place to Work - Customer Service Representative IKEA Employee Review

5.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

IKEA’s culture is deeply rooted in values like togetherness, humility, simplicity, and care for people and the planet.

Cons

Employees need strong communication and customer service skills to handle the rush.

Explore other reviews about IKEA

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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