Good team collaboration and positive attitudes of managers
Cons
Inflexible workflows and poor communication
Firstsource Solutions Response
3mo
Thank you for your feedback. We’re glad to hear that you’ve experienced good team collaboration and positive support from managers.
We encourage you to please share your specific concerns with the HR team so they can be reviewed and addressed appropriately.
Bi-weekly pay_: Employees appreciate the regular payment schedule.
Flexible work arrangements_: Many Process Associates value the option to work from home.
Good work culture_: Some employees praise the supportive work environment and opportunities for growth.
Cons
Low salary_: Many feel the pay is below industry standards.
Poor management_: Some report feeling undervalued and unsupported by management.
Limited benefits_: Some employees have expressed dissatisfaction with benefits, including health insurance and PTO.
Firstsource Solutions Response
5mo
Thank you for sharing your detailed feedback. We’re pleased to know that you value the bi-weekly pay schedule, flexible work arrangements, and the positive, growth-oriented culture at Firstsource. It’s encouraging to hear that these aspects contribute to your overall work experience.
These areas are periodically reviewed to ensure alignment with business priorities and employee expectations. We are continuously working to strengthen leadership engagement, enhance benefit structures, and recognize employee contributions more effectively.
We appreciate your feedback on our company culture and environment. We strive to maintain a positive and inclusive workplace for all employees. Ensuring support for our team members is a priority, and we are continuously working to enhance how we support and engage with all employees equally.