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We’re delighted to share that Firstsource has been featured in the S&P Global Sustainability Yearbook 2025 for the second consecutive year, reaffirming our leadership in sustainable business practices. This year, we’ve gone even further: 🚀 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗠𝗼𝘃𝗲𝗿 – 𝗮𝘄𝗮𝗿𝗱𝗲𝗱 𝘁𝗼 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝘄𝗶𝘁𝗵 𝗮𝘁 𝗹𝗲𝗮𝘀𝘁 𝗳𝗶𝘃𝗲 𝗽𝗲𝗿𝗰𝗲𝗻𝘁 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗦&𝗣 𝗚𝗹𝗼𝗯𝗮𝗹 𝗖𝗦𝗔 𝗦𝗰𝗼𝗿𝗲 𝗮𝗻𝗱 𝘁𝗵𝗲 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝘀𝘁 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲𝗶𝗿 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆. 🌍 𝗧𝗼𝗽 𝟱% 𝗦&𝗣 𝗚𝗹𝗼𝗯𝗮𝗹 𝗖𝗦𝗔 𝗦𝗰𝗼𝗿𝗲 – 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗿𝗮𝗻𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵𝗶𝗻 𝟭% 𝘁𝗼 𝟱% 𝗼𝗳 𝘁𝗵𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆’𝘀 𝘁𝗼𝗽-𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿𝘀. Further solidifying our ESG leadership, we achieved an 𝗦&𝗣 𝗚𝗹𝗼𝗯𝗮𝗹 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲𝟭 𝗘𝗦𝗚 𝗦𝗰𝗼𝗿𝗲 𝗮𝗻𝗱 𝗖𝗦𝗔 𝗦𝗰𝗼𝗿𝗲 𝗼𝗳 𝟴𝟭—𝗮 𝘀𝗶𝗴𝗻𝗶𝗳𝗶𝗰𝗮𝗻𝘁 𝟭𝟵-𝗽𝗼𝗶𝗻𝘁 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗳𝗿𝗼𝗺 𝟮𝟬𝟮𝟯—𝗳𝗲𝗮𝘁𝘂𝗿𝗶𝗻𝗴 𝗶𝗻 𝘁𝗵𝗲 𝘁𝗼𝗽 𝟵𝟵𝘁𝗵 𝗽𝗲𝗿𝗰𝗲𝗻𝘁𝗶𝗹𝗲, 𝗮𝗻𝗱 𝗮 𝘁𝗼𝗽 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗲𝗿 𝗶𝗻 𝘁𝗵𝗲 ‘𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀’ 𝗰𝗮𝘁𝗲𝗴𝗼𝗿𝘆. This recognition reflects our commitment to responsible growth, innovation, and long-term impact through our FirstConscious ESG framework—driving climate action, stronger governance, and meaningful social impact. A huge shoutout to #Firstsourcers across the globe for #MakingItHappen! Together, we continue to build a more sustainable future.
We are proud to be recognized among India’s Top 50 Best Workplaces™ for Building a Culture of Innovation by All 2025 (Large Category) by Great Place to Work®. The ranking is based on insights from 5.7 million employees across 1,800+ organizations and underscores our unwavering commitment to making innovation an intrinsic part of LifeAtFirstsource. This award belongs to every Firstsourcer who contributes to our culture of innovation. As we push boundaries and embrace new challenges, we’re not just driving innovation—we’re redefining what’s possible. The journey continues, and we’re just getting started!
At Firstsource, we believe gender inclusion is about #AcceleratingAction, not just awareness. From expanding leadership pipelines to shaping more inclusive workplaces, we’re taking deliberate steps to ensure that gender equity isn’t an aspiration but a reality. It’s about empowering voices, opening doors, and breaking down barriers—not someday, but today.
We’re at a turning point in how work gets done. With AI-driven agents, organizations can reimagine workflows – breaking down tasks, orchestrating processes seamlessly, and unlocking faster, smarter execution. Enter Agentic AI Studio, part of our Firstsource relAI suite - a game-changer that integrates AI agents with intelligent role management, accelerating real-world transformation from day one. The Agentic AI Studio is a manifestation of our UnBPOᵀᴹ directive - of integrating AI into operations and democratizing access, of reimagining the 𝗪𝗵𝗼 (employees, gig workers, AI agents), 𝗛𝗼𝘄 (task allocation), and 𝗪𝗵𝗮𝘁 (skills) is crucial for the future of work. Read more: https://lnkd.in/deA4hVdn This is AI at work. Are you ready? Let’s build the future, together! Discover Firstsource #relAI – responsible digital transformation for smarter and faster business results.
700+ and counting! 🎉 Firstsource alumni are reconnecting, rediscovering, and reigniting their journey with us through firstALUM - our exclusive alumni network. Whether you’re looking to stay updated on Firstsource’s growth, explore career opportunities, or network with former colleagues at global alumni events - firstALUM is where you belong. Haven’t joined yet? Now’s the time! Let’s keep the conversations going and the connections strong. 🔗 Join firstALUM today: https://lnkd.in/gTB9mYXA
We’re excited to introduce 𝗙𝗶𝗿𝘀𝘁𝗖𝗼𝗻𝘀𝗰𝗶𝗼𝘂𝘀 – 𝘂𝗻𝗶𝘁𝗶𝗻𝗴 𝗮𝗹𝗹 𝗼𝘂𝗿 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝗮𝗹, 𝗦𝗼𝗰𝗶𝗮𝗹 𝗮𝗻𝗱 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 𝘂𝗻𝗱𝗲𝗿 𝘁𝗵𝗶𝘀 𝘀𝗶𝗻𝗴𝗹𝗲 𝗶𝗱𝗲𝗻𝘁𝗶𝘁𝘆, and fostering awareness, accountability, and action across all levels of the organization. FirstConscious is all about creating positive change: 𝙧𝙚𝙙𝙪𝙘𝙞𝙣𝙜 𝙤𝙪𝙧 𝙚𝙣𝙫𝙞𝙧𝙤𝙣𝙢𝙚𝙣𝙩𝙖𝙡 𝙛𝙤𝙤𝙩𝙥𝙧𝙞𝙣𝙩, 𝙛𝙤𝙨𝙩𝙚𝙧𝙞𝙣𝙜 𝙞𝙣𝙘𝙡𝙪𝙨𝙞𝙫𝙞𝙩𝙮, 𝙖𝙣𝙙 𝙙𝙧𝙞𝙫𝙞𝙣𝙜 𝙚𝙩𝙝𝙞𝙘𝙖𝙡 𝙜𝙤𝙫𝙚𝙧𝙣𝙖𝙣𝙘𝙚 𝙖𝙘𝙧𝙤𝙨𝙨 𝙩𝙝𝙚 𝙗𝙤𝙖𝙧𝙙. But we’re not just saying we’re conscious, we’re demonstrating it too. 1. Enrolled as a member of United Nations Global Compact (UNGC), aligning with their 10 principles on Anti-Corruption, Environment, Human Rights and Labour. 2. We’ve also made a pledge to be NetZero by 2050. Through various carbon emission reduction focused initiatives we would achieve our commitment towards Science Based Targets initiative (SBTi) as a part of our short-term emission targets. At Firstsource, we are consciously building something amazing.
Proud moment for all of us at Firstsource! 𝗪𝗲’𝘃𝗲 𝗯𝗲𝗲𝗻 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲𝗱 𝗮𝘀 𝗮 𝗧𝗿𝗮𝗶𝗹𝗯𝗹𝗮𝘇𝗲𝗿 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗳𝗼𝗿 𝗛𝗶𝗴𝗵-𝗜𝗺𝗽𝗮𝗰𝘁 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗮𝘁 𝘁𝗵𝗲 𝗘𝗧 𝗡𝗢𝗪 𝗧𝗲𝗰𝗵𝗡𝗲𝘅𝘁 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱. For us, digital transformation isn’t about technology for the sake of it – it’s about creating real, tangible impact. With Firstsource #relAI, we’re cutting through the AI noise and unlocking its true potential—driving responsible digital transformation for smarter, faster business results. This award is a testament to our teams who challenge the status quo every day, finding smarter, more responsible ways to solve problems and create value for businesses and communities alike.
As we close out an incredible #EmergenceCXOSummit2025, we extend our heartfelt gratitude to everyone who made this event a resounding success! From thought-provoking keynotes to insightful discussions, the summit has been a testament to the power of leadership, AI, human potential, and our vision of UnBPOᵀᴹ—transforming traditional outsourcing into a driver of innovation and impact. A huge thank you to our speakers, panelists, partners, and every leader who brought their energy, expertise, and vision to the table. Your contributions have set the stage for an exciting future! One thing is clear—AI will shape the future, but human ingenuity will define it. Here’s to breaking barriers, driving transformation, and making UnBPOᵀᴹ a reality!
🌱 𝟭𝟲𝟬+ 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝗶𝗺𝗽𝗮𝗰𝘁 🌳 𝟯𝟱𝟬+ 𝘀𝗮𝗽𝗹𝗶𝗻𝗴𝘀 𝗮𝗻𝗱 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 💪 𝟯𝟮+ ‘𝗦𝗼𝘂𝗿𝗰𝗲 𝗼𝗳 𝗚𝗼𝗼𝗱’ 𝗖𝗵𝗮𝗺𝗽𝗶𝗼𝗻𝘀 Together with our NGO partner Thuvakkam, we’re on a mission to sow seeds of change and create a greener, healthier future by planting 1,000+ native trees—turning open land into a thriving urban forest. These trees will provide shade, fresh air, and biodiversity, leaving a lasting impact for generations to come. 🌍💚 So far, 350+ saplings have taken root—thanks to our passionate #SourceOfGood champions, as well as the students and teachers from ZPHS Hyderabad, who joined hands with us in this meaningful activity. But this was more than just planting trees—it was about coming together, giving back, and making a real difference. Because when small actions are done collectively, they create a lasting impact. ✨
𝐓𝐡𝐞 𝐦𝐨𝐦𝐞𝐧𝐭𝐮𝐦 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐞𝐬 𝐚𝐭 #𝐄𝐦𝐞𝐫𝐠𝐞𝐧𝐜𝐞𝐂𝐗𝐎𝐒𝐮𝐦𝐦𝐢𝐭2025! The day kicked off with powerful insights from industry leaders, sparking conversations on transformation, innovation, and the future of work. Our MD & CEO, Ritesh Idnani, set the stage with a bold perspective on the game-changing shifts reshaping industries - and how Firstsource is helping clients stay ahead. Then, Phil Fersht, CEO & Chief Analyst at HFS Research, delivered a compelling keynote on AI, the convergence of services and software, and navigating uncertainty in the age of #GenAI. The discussions didn’t stop there! Engaging panels with our clients explored the challenges and opportunities in reimagining the workforce to keep pace with change. 𝑲𝒆𝒚 𝒕𝒂𝒌𝒆𝒂𝒘𝒂𝒚𝒔? 𝑨𝒅𝒂𝒑𝒕, 𝒆𝒗𝒐𝒍𝒗𝒆, 𝒂𝒏𝒅 𝒆𝒎𝒃𝒓𝒂𝒄𝒆 𝒕𝒓𝒂𝒏𝒔𝒇𝒐𝒓𝒎𝒂𝒕𝒊𝒐𝒏.
