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Content: ๐๐ถ๐ฟ๐๐๐๐ผ๐๐ฟ๐ฐ๐ฒ ๐๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐ ๐๐ถ๐ด ๐ช๐ถ๐ป๐ ๐ฎ๐ ๐๐ต๐ฒ ๐๐๐ก๐ก๐ ๐๐๐ฎ๐ฟ๐ฑ๐! ๐ ( Contact Centre Network NI (CCNNI) ). A proud moment for Firstsource as we take home 4 prestigious awards, recognizing both our collective achievements and individual brilliance. โญ ๐๐ฒ๐๐ ๐๐น๐ถ๐ฒ๐ป๐ ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ณ๐ผ๐ฟ ๐ฑ๐ฟ๐ถ๐๐ถ๐ป๐ด ๐ฒ๐ ๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ ๐ฎ๐ ๐ฎ ๐๐ฟ๐๐๐๐ฒ๐ฑ ๐ฎ๐ป๐ฑ ๐ผ๐ป๐น๐ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฝ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ ๐ณ๐ผ๐ฟ ๐ด๐ถ๐ณ๐ณ๐ด๐ฎ๐ณ๐ณ ๐๐ถ๐ป๐ฐ๐ฒ ๐ฎ๐ฌ๐ฌ๐ต. โญ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ง๐ฒ๐ฎ๐บ ๐ผ๐ณ ๐๐ต๐ฒ ๐ฌ๐ฒ๐ฎ๐ฟ ๐ณ๐ผ๐ฟ ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด ๐ฌ๐ผ๐๐๐ถ๐ฏ๐ฟ๐ฒ ๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ ๐ต๐ถ๐ด๐ต ๐น๐ฒ๐๐ฒ๐น๐ ๐ผ๐ณ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฒ๐ ๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ ๐๐ถ๐ป๐ฐ๐ฒ ๐ฎ๐ฌ๐ฎ๐ฏ โญ ๐๐ฎ๐ฑ๐ฒ ๐ฅ๐ผ๐ฏ๐ถ๐ป๐๐ผ๐ป ๐๐ถ๐ป๐ ๐ฆ๐ถ๐น๐๐ฒ๐ฟ ๐ณ๐ผ๐ฟ ๐ง๐ฒ๐ฎ๐บ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ ๐ผ๐ณ ๐๐ต๐ฒ ๐ฌ๐ฒ๐ฎ๐ฟ (๐ข๐๐๐๐ผ๐๐ฟ๐ฐ๐ฒ๐ฑ) โญ ๐๐ต๐น๐ผ๐ฒ ๐ง๐๐ฟ๐น๐ฒ๐, ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐ฑ๐๐ถ๐๐ผ๐ฟ, ๐๐ถ๐ป๐ ๐ฆ๐ถ๐น๐๐ฒ๐ฟ ๐ณ๐ผ๐ฟ ๐ฅ๐ถ๐๐ถ๐ป๐ด ๐ฆ๐๐ฎ๐ฟ ๐ณ๐ผ๐ฟ ๐ต๐ฒ๐ฟ ๐ผ๐๐๐๐๐ฎ๐ป๐ฑ๐ถ๐ป๐ด ๐ฐ๐ผ๐ป๐๐ฟ๐ถ๐ฏ๐๐๐ถ๐ผ๐ป๐ ๐๐ผ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ ๐ฎ๐ ๐ก๐ฎ๐๐ช๐ฒ๐๐.
๐๐ ๐๐ถ๐ฟ๐๐๐๐ผ๐๐ฟ๐ฐ๐ฒ, ๐๐ฒ ๐๐ฎ๐ธ๐ฒ ๐ฝ๐ฟ๐ถ๐ฑ๐ฒ ๐ถ๐ป ๐ฒ๐บ๐ฏ๐ฟ๐ฎ๐ฐ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ฎ๐ฟ๐ถ๐ผ๐๐ ๐ฐ๐๐น๐๐๐ฟ๐ฒ๐ ๐๐ต๐ฎ๐ ๐บ๐ฎ๐ธ๐ฒ ๐๐ ๐๐ป๐ถ๐พ๐๐ฒ๐น๐ ๐๐ต๐ผ ๐๐ฒ ๐ฎ๐ฟ๐ฒ. Our Mexico team brought a unique blend of Halloween fun and the soulful traditions of Dรญa de los Muertos, from colorful altars to sharing pan de muertoโthe sweet bread is at the heart of this celebration, connecting the living and the departed. Each bite was a reminder of community, remembrance, and the power of heritage. Hereโs to honoring traditions, celebrating life, and all the opportunities ahead!
Congratulations Bhavesh Lakhani, on being recognized among the โ๐ง๐ผ๐ฝ ๐ญ๐ฌ๐ฌ ๐๐๐ข๐ ๐ฎ๐ป๐ฑ ๐๐ง ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐โ ๐ฎ๐ ๐๐ต๐ฒ ๐๐๐ข๐ญ๐ฌ๐ฌ ๐๐๐ฎ๐ฟ๐ฑ๐ ๐ฎ๐ฌ๐ฎ๐ฐ.
A proud milestone in Firstsourceโs global growth journey โ ๐๐ต๐ฒ ๐ถ๐ป๐ฎ๐๐ด๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐ผ๐๐ฟ ๐๐๐ฎ๐๐ฒ-๐ผ๐ณ-๐๐ต๐ฒ-๐ฎ๐ฟ๐ ๐ผ๐ณ๐ณ๐ถ๐ฐ๐ฒ ๐ถ๐ป ๐๐๐ ๐ซ, ๐ ๐ฒ๐ ๐ถ๐ฐ๐ผ! This center is a key part of our nearshore strategy to be where clients need us, and tapping into exceptional local talent. For the inauguration, Ritesh Idnani, our MD & CEO, was joined by His Excellency Dr. Pankaj Sharma , Ambassador of India to Mexico and Belize, and Lokeshwaran TK, Vice President โ Operations & Country Head of Mexico. A heartfelt thank you to Embassy of India, Mexico City, for their support and presence in making this milestone #ABiggerBeginning for us! ๐ง๐ต๐ถ๐ ๐ป๐ฒ๐ ๐ผ๐ณ๐ณ๐ถ๐ฐ๐ฒ ๐๐๐ฟ๐ฒ๐ป๐ด๐๐ต๐ฒ๐ป๐ ๐ผ๐๐ฟ ๐ฝ๐ฟ๐ฒ๐๐ฒ๐ป๐ฐ๐ฒ ๐ถ๐ป ๐๐ฎ๐๐ถ๐ป ๐๐บ๐ฒ๐ฟ๐ถ๐ฐ๐ฎ ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐ถ๐ป๐ณ๐ผ๐ฟ๐ฐ๐ฒ๐ ๐ผ๐๐ฟ ๐๐ถ๐๐ถ๐ผ๐ป ๐๐ผ ๐ฑ๐ฟ๐ถ๐๐ฒ ๐ด๐ฟ๐ผ๐๐๐ต ๐ฎ๐ป๐ฑ ๐ถ๐ป๐ป๐ผ๐๐ฎ๐๐ถ๐ผ๐ป ๐ณ๐ผ๐ฟ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐ ๐ด๐น๐ผ๐ฏ๐ฎ๐น๐น๐. ๐๐ผ ๐ต๐ฎ๐ฐ๐ฒ๐บ๐ผ๐ ๐ฟ๐ฒ๐ฎ๐น๐ถ๐ฑ๐ฎ๐ฑ!
Today, we pause to remember and honor the courage, dedication, and sacrifice of our veterans. In remembrance and honor.
Sankara Mahalingam, Global Lead - Community Outreach, at Firstsource wins the โ๐๐ฆ๐ฅ ๐๐ต๐ฎ๐ป๐ด๐ฒ๐บ๐ฎ๐ธ๐ฒ๐ฟ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐"๐๐๐ฎ๐ฟ๐ฑ ๐ฎ๐ ๐๐ต๐ฒ ๐ฎ๐ฌ๐ฎ๐ฐ ๐๐ผ๐ฟ๐๐๐ป๐ฒ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐๐๐ฎ๐ฟ๐ฑ๐! His dedication to #TechForGood and sustainable community impact drives our CSR vision forward every day. Join us in celebrating Sankaraโs inspiring leadership! #WeMakeItHappen #FirstsourceProud
With Firstsource #relAI, weโre not just building #๐ฒ๐๐ต๐ถ๐ฐ๐ฎ๐น ๐ฎ๐ป๐ฑ #๐ฟ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐น๐ฒ ๐๐-๐น๐ฒ๐ฑ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐, we're also enabling conversations on them. Recently, Hasit Trivedi, our Chief Digital & AI Officer, and Balaji Sundararajan, our SVP & Global Head of AI, were joined by Manish Bhide, Distinguished Engineer & CTO of AI Governance at IBM, for an insightful discussion and a deep dive into the AI frontier.
At Firstsource, ๐ฅ๐๐๐๐๐ is more than a set of values โ ๐ช๐ตโ๐ด ๐ต๐ฉ๐ฆ ๐ง๐ฐ๐ถ๐ฏ๐ฅ๐ข๐ต๐ช๐ฐ๐ฏ ๐จ๐ถ๐ช๐ฅ๐ช๐ฏ๐จ ๐ฐ๐ถ๐ณ ๐ข๐ค๐ต๐ช๐ฐ๐ฏ๐ด ๐ฆ๐ท๐ฆ๐ณ๐บ ๐ฅ๐ข๐บ. "๐ for Humaneness" shapes a culture where ๐ฒ๐บ๐ฝ๐ฎ๐๐ต๐, ๐ฟ๐ฒ๐๐ฝ๐ฒ๐ฐ๐, ๐ฎ๐ป๐ฑ ๐๐ต๐ฒ ๐ฝ๐ผ๐๐ฒ๐ฟ ๐ผ๐ณ ๐ฒ๐๐ฒ๐ฟ๐ ๐๐ผ๐ถ๐ฐ๐ฒ ๐ฑ๐ฒ๐ณ๐ถ๐ป๐ฒ๐ ๐๐ต๐ผ ๐๐ฒ ๐ฎ๐ฟ๐ฒ.
At Firstsource, weโre committed to creating a workplace that celebrates the diversity of our global #Firstsourcersโembracing unique cultures, identities, and perspectives. We aim to build an environment where everyone feels welcome and empowered to thrive together, regardless of background or mindset. How do we bring this to life? With initiatives like our recent DE&I Week. This yearโs theme, 'Making Inclusion Happen by Challenging Assumptions,' encouraged us to reflect on how biases shape our interactions and limit our ability to fully appreciate each other's uniqueness. It was an inspiring week filled with open conversations on gender, sexuality, and disabilities, and team activities that sparked meaningful discussions on inclusion and equity. Together, weโre excited to #MakeItHappen by challenging assumptions and fostering inclusivity. ๐ #LifeAtFirstsource #DEIAtFirstsource #DEIWeek #DiversityEquityAndInclusion"
At Firstsource, we believe in more than just tech adoption. We believe in responsible tech that drives results and builds trust. That's why we created Firstsource #relAIโto help businesses integrate AI and digital solutions in a way thatโs ๐ฒ๐๐ต๐ถ๐ฐ๐ฎ๐น, ๐๐๐๐๐ฎ๐ถ๐ป๐ฎ๐ฏ๐น๐ฒ, ๐ฎ๐ป๐ฑ ๐ณ๐๐๐๐ฟ๐ฒ-๐ณ๐ผ๐ฐ๐๐๐ฒ๐ฑ. ๐๐ถ๐๐ฐ๐ผ๐๐ฒ๐ฟ ๐บ๐ผ๐ฟ๐ฒ: https://www.firstsource.com/relai/ Letโs pave the way to the futureโresponsibly. #WeMakeItHappen #TechInEverythingWeDo #DigitalTransformation #ResponsibleTech #AI #Innovation
