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At Firstsource, from making ambitious plans for reducing the environmental footprint to proactively adopting eco-friendly business practices — sustainability commitments are at the heart of everything we do.
Shalini Saraswathi began her career with Firstsource in 2007. She had been working in Operations for 5 years when she experienced a life-changing incident in 2012. “Only when you experience disability or someone close to you does, do you realize the impact it has on your life”, she reflects. Armed with renewed strength and with the support of her colleagues, Shalini rejoined Firstsource in 2014. She credits her team leaders and managers for not only ensuring a smooth move back to work, but also encouraging her and giving her the flexibility to continue her commitment to running.
#PeopleofFirstsource #peoplefirst #peopleandculture
FirstGames is an initiative that aims to gamify all internal assessments through online simulations, role-plays and scenario-based learning. With such initiatives, we are preparing our people to perform to the best of their abilities while having fun at work.
Our three-week-long ‘Global Wellness Experience’ program had Firstsourcers engaging in a series of well-being initiatives. They actively participated in sessions ranging from healthcare & wellness trends, self-care and stress busting tips to inculcating healthy eating habits and bringing mindfulness into our daily lives.
At Firstsource, we're fostering a culture of innovation and collaboration. Our three-day virtual event - Hackathon 1.0 allowed Team Leaders across Operations to share their ideas to address a specified challenge, leveraging technology and channelling their creativity, to bring forth the best solutions.
In an engaging panel discussion, our leaders shared insights into the importance of gender diversity in leadership, the current state of gender inclusion — what impedes gender equality at the workplace and possible measures to consider — with personal stories, observations and experiences.
Everest Group has ranked Firstsource as top Business Process Services (BPS) provider in its ‘BPS Top 50™’ report, a ranking of the world’s largest providers of BPS. Firstsource was also placed as Top 10 Service Providers by Growth.
In an exclusive interview with Make a Difference Media, Antony Smeaton, Senior Manager – Talent Development, talks about Firstsource’s mission around mental health through our FitSource initiative. #MentalHealth #MentalHealthFirstAiders
Real people. Real stories. Hear from our colleagues on what it’s like to work at Firstsource and discover more about the amazing work culture.
